Frequently Asked Questions

Question 1

What services do you provide?

Accepted Answer

We specialize in residential and commercial sewer and drain cleaning, including clogged drains, sewer line inspections, hydro jetting, root removal, and emergency backups. If you're unsure what service you need, give us a call and we’ll help you figure it out.

Question 2

Do you offer emergency services?

Accepted Answer

Yes! We understand that sewer and drain issues can’t always wait. We offer 24/7 emergency services to handle urgent problems like sewage backups, flooding, or major clogs.

Question 3

How do I know if I need a sewer line inspection?

Accepted Answer

If you're experiencing frequent clogs, slow drains, gurgling sounds, or foul odors, it may be time for a sewer line inspection. We use camera technology to identify the issue and recommend the best solution.

Question 4

Are your services safe for older pipes?

Accepted Answer

Absolutely. We assess the condition of your plumbing before starting any work and use methods that are safe for older or fragile pipes, including non-invasive camera inspections and low-pressure cleaning when needed.

Question 5

How can I prevent future drain problems?

Accepted Answer

Regular maintenance is key. Avoid flushing non-degradable items, use drain strainers, and consider scheduling annual cleanings. We also offer maintenance plans to help keep your system running smoothly year-round.

Question 6

What is sewer camera inspection and why is it useful?

Accepted Answer

Sewer camera inspection uses a specialized video camera to see the inside of your pipes in real time. This allows technicians to accurately identify problems such as root intrusion, cracks, collapsed pipes, or heavy buildup without unnecessary digging. It helps ensure repairs are precise, efficient, and cost-effective.

Question 7

Do you offer sewer line locating services?

Accepted Answer

Yes. Hamende uses electronic locating equipment to determine the exact path and depth of sewer lines. This is especially helpful before repairs, replacements, or excavation, helping reduce property disruption and ensuring accurate work.

Question 8

What’s the difference between rodding and hydro jetting?

Accepted Answer

Electric power rodding is effective for breaking through tough clogs caused by roots, grease, and debris. Hydro jetting uses high-pressure water to thoroughly clean the inside of pipes, removing buildup and restoring full flow. The right method depends on the condition of the line and the type of blockage.

Question 9

Do you perform complete sewer line replacements?

Accepted Answer

Yes. When a sewer line is too damaged to repair, Hamende provides full sewer line replacement services. All replacement recommendations are based on inspection findings, ensuring customers receive honest guidance and only the work that is truly necessary.

Hamende Sewer Cleaning & Repair, Inc. Assistant

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